speaker-info

Harshit Desai

Director: Customer & User Experience - KPMG

I am User Experience Evangelist & New Media Enthusiast whose mission is to enhance user experience of digital devices we come across in our everyday lives and make users happy. I have proven thought leadership in ‘Experience Consulting’ by implementing numerous strategic and tactical initiatives for Fortune 500 companies in domains like FMCG, Telecom, Entertainment, Media, IT & Product Development

While I have worked on large scale disruptive projects for online biggies like Yahoo & eBay, my international award winning work has been in Banking & Financial Services where I have worked with companies like Citibank, HSBC, Standard-Chartered, Merrill Lynch to name a few. In my previous avatar, I have been awarded one of the most prestigious Entrepreneurship Award in India for my leadership capabilities in field of UX, Compliance and Consulting

I am a proud alumnus of Stanford Graduate School of Business and was youngest entrant into Customer Focused Innovation program. Another passion of mine, is to propagate ‘Design Thinking’ by presenting at various UX, Technology & Management conferences across the globe

Although being an Electronics & Telecom Engineer, I love dribbling my spare time teaching at top B-Schools & D-Schools. Also to keep my entrepreneurial spirit alive I mentors selective startups & am active member of TiE, TED, IEEE & UXPA . If not all of this, I run half-marathons pan India every year or try my hand at experimental cooking

My Sessions